At 92bet, your personal data is handled with the same level of care we apply to your PKR balance — securely, transparently, and strictly in accordance with our international gaming licence obligations. This Privacy Policy explains exactly what we collect, why we collect it, and how it is protected.
Every session on 92bet — login, deposit, gameplay, withdrawal — is protected by bank-grade 256-bit SSL encryption. Your personal data and PKR transactions are never transmitted in plain text across any network.
92bet does not sell, rent, or trade your personal information to any third-party advertiser or data broker. Your data stays within 92bet's operational infrastructure and is shared externally only as required by law or our licensing obligations.
Registered 92bet players have the right to access, correct, and request deletion of their personal data. Submit a written request to [email protected] and our team will respond within the timeframe mandated by our licensing jurisdiction.
92bet collects only the personal data that is strictly necessary for operating your account, processing PKR transactions, complying with KYC obligations, and delivering the services you use. We do not collect data speculatively.
Player data held by 92bet is stored in encrypted form on secured servers with strict access controls. Only authorised 92bet personnel with a legitimate operational need are granted access to identifiable player records.
92bet's data handling practices are governed by the data protection requirements of our international gaming licence. Compliance is not optional — it is a binding condition of our authority to operate and is subject to periodic review by our licensing authority.
This Privacy Policy applies to all personal data collected and processed by 92bet in connection with the operation of the 92bet online gaming platform at 92bet.biz. It applies to all registered players, visitors to the platform, and any other individuals whose personal data is handled by 92bet in the course of providing its services. By registering an account or using the 92bet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
92bet is the Data Controller in respect of all Personal Data collected through the 92bet platform. As Data Controller, 92bet determines the purposes for which Personal Data is collected and the manner in which it is processed. All data protection obligations are discharged by 92bet in accordance with the requirements of its international gaming licence and applicable data protection law.
For all data protection enquiries, requests to exercise your rights, or concerns regarding the handling of your personal information, please contact 92bet's data protection team at:
Data Protection Contact: [email protected] — please include "Data Protection Request" in your subject line. 92bet will acknowledge your request within three (3) business days.
92bet collects the following categories of Personal Data from its players and platform visitors:
Note on Sensitive Data: 92bet does not intentionally collect special category sensitive personal data (such as racial or ethnic origin, political opinions, health data, or religious beliefs) through its platform. If such data is inadvertently included in documentation submitted during KYC, it will not be processed for any purpose other than identity verification.
92bet collects Personal Data through the following means:
| Collection Method | Data Categories Collected |
|---|---|
| Account registration form | Name, email, date of birth, mobile number, chosen password |
| KYC verification submission | Government ID copy, proof of address, facial verification image |
| Deposit and withdrawal processes | Payment account identifiers, transaction amounts in PKR, timestamps |
| Platform usage (automatic) | Betting history, casino sessions, game logs, IP address, device data |
| Support interactions | Live chat transcripts, email correspondence content and metadata |
| Cookies and session tracking | Session tokens, preference settings, login state identifiers |
92bet processes your Personal Data on the following legal bases and for the following purposes:
Processing is necessary to perform the contract between you and 92bet — specifically, to create and maintain your account, accept and settle your bets, process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, administer bonuses, and provide customer support.
Processing is required to comply with 92bet's obligations under its international gaming licence, including KYC identity verification for all players, age verification (confirming players are 21 or older), anti-money laundering screening and reporting, and provision of player records to the licensing authority upon lawful request.
Processing is carried out in pursuit of 92bet's legitimate interests where such processing does not override your fundamental rights. Legitimate interest processing includes platform security monitoring, fraud detection, abuse prevention, responsible gaming monitoring, system performance analysis, and internal record-keeping for operational continuity.
Where 92bet sends you marketing communications about promotions, new games, or platform updates, this is done on the basis of your consent provided at registration or subsequently via your account marketing preferences. You may withdraw consent to marketing communications at any time by updating your preferences in your 92bet account settings.
Responsible Gaming Monitoring: 92bet uses your gaming activity data — session duration, deposit frequency, betting patterns — to identify potential signs of problem gambling behaviour. This monitoring is a legal requirement under our licence and is conducted in your interests. It enables 92bet to proactively offer responsible gaming tools where concerning patterns are detected.
92bet does not sell your Personal Data to any third party under any circumstances. Your data may be shared with the following categories of recipient, strictly for the purposes outlined in this policy:
To process your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or bank transfer, 92bet transmits necessary transaction data (including your payment account identifier and transaction amount) to the relevant payment service provider. This sharing is necessary to perform the payment contract and is limited to data required for transaction execution and verification.
92bet uses third-party game providers — including slot studios, live casino operators, and RNG certification authorities — whose systems process gaming session data to determine game outcomes and calculate returns. These providers are contractually prohibited from using your data for any purpose other than delivering the specific gaming service.
KYC and age verification documentation may be processed through licensed identity verification service providers. These providers assist 92bet in verifying the authenticity of documentation and confirming that players meet the 21+ age requirement. All such providers operate under strict data processing agreements.
92bet will disclose Personal Data to regulatory authorities, licensing bodies, law enforcement agencies, and courts where required to do so by applicable law, regulatory obligation, or binding legal order. 92bet will endeavour to notify affected players of such disclosures where legally permitted to do so.
Transactions or account activity that meets the threshold for mandatory AML reporting under 92bet's licensing obligations will be reported to the relevant financial intelligence authority. Players are not routinely notified of such reports, as notification may itself constitute a criminal offence under applicable law.
92bet retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by our licensing obligations:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and identity data | 5 years after account closure | Licensing obligation |
| KYC documentation | 5 years after KYC completion | AML legal requirement |
| Financial transaction records | 5 years after transaction date | AML & licensing obligation |
| Betting and gaming history | Duration of account + 5 years | Licensing obligation |
| Support correspondence | 3 years after last interaction | Legitimate interest |
| Technical access logs | 12 months | Security & fraud detection |
| Marketing preferences | Duration of consent or account | Consent |
Upon expiry of the relevant retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification.
92bet implements a comprehensive range of technical and organisational security measures to protect your Personal Data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
Despite these measures, no system connected to the internet can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your 92bet account credentials. 92bet strongly recommends enabling two-factor authentication on your account for an additional layer of protection.
The 92bet platform uses cookies and similar browser storage technologies to operate core platform functionality, maintain your login session, and enhance your experience. 92bet uses the following categories of cookies:
These cookies are essential for the 92bet platform to function. They manage your login session state, maintain your PKR balance display in real time, secure your authenticated session, and enable the platform's anti-fraud and security monitoring. These cookies cannot be disabled without preventing you from using the platform.
Functional cookies remember your preferences — such as preferred game categories, display settings, and responsible gaming limit configurations — so that these are consistent across sessions and devices.
92bet uses anonymised analytics data derived from session tracking to understand how players navigate the platform, which features are used most frequently, and where technical issues occur. This data is used to improve the platform. Analytics data is not linked to identifiable player records for advertising purposes.
You may configure your browser to decline cookies; however, disabling strictly necessary cookies will prevent you from logging in to your 92bet account or using core platform features. Analytics and functional cookies can be declined without affecting your ability to use 92bet.
Subject to the requirements of our international gaming licence and applicable data protection law, you have the following rights in relation to your Personal Data held by 92bet:
To exercise any of these rights, submit a written request to [email protected] with "Data Rights Request" in the subject line and your registered account email in the body. Identity verification will be required before requests are processed. 92bet will respond within 30 days of receiving a valid, verified request.
The 92bet platform is strictly limited to individuals aged 21 years and above. 92bet does not knowingly collect Personal Data from individuals under the age of 21. Age is verified during the registration process and may be subject to documentary proof through 92bet's KYC procedure.
Where 92bet discovers that an account has been registered by or on behalf of a person under 21 years of age, the account will be immediately and permanently closed, all associated Personal Data will be deleted in accordance with this policy (save for any data that must be retained by law), and any deposited funds will be returned to the originating payment method following identity verification of the account holder.
Underage Access Concern: If you are aware that a minor has accessed or registered a 92bet account, please contact us immediately at [email protected] so that the account can be investigated and closed without delay.
As an internationally licensed platform, 92bet may process and store Personal Data on servers located outside of Pakistan. Where such international transfers occur, 92bet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to, or higher than, that required by our licensing jurisdiction's data protection framework. These safeguards may include binding contractual clauses with recipient entities, adequacy assessments, and technical encryption measures applied to data in transit and at rest.
Game providers and payment processing partners whose systems handle player data as described in Section 6 may be located in various jurisdictions. All such third parties are contractually bound by data processing agreements that prohibit secondary use of player data and require equivalent security standards to those applied by 92bet directly.
92bet reserves the right to update, amend, or replace this Privacy Policy at any time in response to changes in applicable law, changes to 92bet's data processing practices, or updates to our licensing requirements. Material changes to this policy will be communicated to registered players via the email address associated with their 92bet account. The "Last Updated" date at the top of this document will always reflect the date of the most recent revision.
Your continued use of the 92bet platform following notification of policy changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you must cease using the platform and may request account closure by contacting [email protected]. This Privacy Policy was last reviewed and updated in January 2026 and supersedes all previous versions.
For all privacy-related enquiries, data rights requests, or concerns regarding 92bet's handling of your Personal Data, please contact 92bet through the following channels:
If you are not satisfied with 92bet's response to a privacy concern or data rights request, you may refer your complaint to the data protection supervisory authority in our licensing jurisdiction, details of which are available on request.
Our support team is ready to help with privacy questions, data access requests, or any concern about how your personal information is handled on the 92bet platform.
Visit the 92bet FAQ About 92bet